Helping Hands of Glenview
Request a Ride Guidelines
Please review our guidelines before Requesting a Ride:
- Please call at least 7 days in advance of your appointment to allow us time to schedule your driver.
- A requested trip should usually be no longer than 2 hours and should be within 10 miles of Glenview. If your trip exceeds this length, please tell the ride coordinator when making your request.
- Rides can usualy only be made for appointments between 8:30 AM and 3:00 PM.
- Only 2 rides per week per client can be scheduled.
- We can only go to one destination during a trip. Please do not ask your driver to make multiple stops.
- If you have a Handicapped Parking Placard, please bring it with you when you use our services.
- If assistance is needed to get to and from the car or if you have a walker or wheelchair, let the phone coordinator know. You may be asked to have another person with you to help. If you have a wheelchair, that person is responsible for loading, unloading, and assisting you at your destination.
- Should we be unable to schedule a driver for your request, you will be notified as soon as possible to allow you to make alternative arrangement or to change your appointment.
- Your doctor may prescribe medication that needs to be picked up immediately after your appointment. Please ask your driver if they are able to accommodate this additional stop.
- Please do not offer our drivers any gratuity. They know how much you appreciate their efforts on your behalf. Rather, if you wish, a donation may be made to the Helping Hands of Glenview.